Agents for Banking
Voice AI Agents That Take Secure Actions, Not Just Messages
Our AI agents don't just provide answers—they take real actions like "replace my card" or "track my transaction" securely within your systems.
End-to-end Resolution
We reliably execute tasks in your systems via secure APIs, specializing to your most common requests
Transaction Tracking
Analyzes the situation, retrieves relevant data via APIs, maintains transparency
Card Applications
Absorbs customer needs, compares products, submits application for best fit
Fraud & Complaints
Understands the problem, strictly follows policy, escalates when necessary
Lockouts
Verifies user's identity, and helps them regain access swiftly
Enterprise-Grade Security
Built for Financial Services
Secure
AI never accesses user info without explicit authentication
Seamless
Our AI agents don't pause or interrupt, but you always can
Compliant
Our agents never go off-topic or deviate from company policies
Private
Data never leaves — we can host with your existing cloud provider
Completes tasks independently
Instead of explaining how to track a transaction or apply for a card, our AI agents actually complete the task
Deeply understands requests
Trace AI agents understand the user and fulfill their exact needs, providing tailored explanations with clear citations
Enterprise-Grade Security
Bank-level security measures protecting your financial operations and customer data
SOC2 Type II & ISO 27001 Certified
Rigorous compliance with industry-leading security standards, ensuring protection of sensitive financial data and transactions.
End-to-End Encryption
Bank-grade AES-256 encryption for all data in transit and at rest, with HSM-backed key management systems.
Regulatory Compliance
Full adherence to GDPR, PSD2, and regional banking regulations with real-time compliance monitoring and reporting.
Zero-Trust Architecture
Comprehensive identity verification and access controls with continuous authentication and behavioral analysis.
24/7 Security Operations Center
Our dedicated security team monitors all systems continuously, employing advanced threat detection and automated incident response protocols to ensure the safety of your financial operations.
Industry Certifications
Frequently Asked Questions
Everything you need to know about Loay AI's fintech solutions