Hospitality & Guest Experience

Transforming Guest ExperiencesAI-Powered Excellence

In an industry where every guest interaction defines your reputation, Loay AI delivers specialized Voice AI solutions designed exclusively for hotels.
Improve Guest Experience
Reduce Operational Cost

Addressing Key Challengesfor Hotels

Overwhelmed Phone Lines

Missed calls equal missed revenue. Our AI handles unlimited calls instantly, reducing hold times.

Staffing Shortages

High labor costs and turnover strain hotel operations. Loay AI reduces dependency on large support teams.

Disjointed Tech Systems

Our AI integrates seamlessly with Property Management Systems (PMS), reservation platforms, and loyalty programs.

Rising Guest Expectations

Guests expect instant, personalized service. Our AI delivers consistent, tailored experiences every time.

Comprehensive AI Solutions forModern Hospitality

Transform your hotel operations with our suite of AI-powered solutions designed specifically for the hospitality industry.

AI Phone Operator

Instant, Human-Like Responses

Eliminate long hold times with our AI Phone Operator that answers every call instantly. Unlike outdated IVR systems, our AI agent delivers seamless, friendly, and informative interactions, customized to reflect your brand's voice.

AI Room Service Agent

Perfect In-Room Dining Orders, Every Time

Streamline room service operations with an AI that takes orders with complete accuracy, reducing human error and enhancing guest experiences.

AI Reservations Specialist

Maximize Bookings Without Extra Costs

Convert more inquiries into confirmed reservations without relying on expensive call centers or large reservations teams.

Try OurLive Demo

Experience our AI technology firsthand with a live call from our agent

Receive a live call from our agent

Hotel Receptionist Demo

Experience our AI technology firsthand

Why ChooseLoay AI?

Hotels spend over $100 billion annually on staffing and lose potential revenue when phone lines are overwhelmed. Loay AI reduces these costs dramatically by handling high call volumes, streamlining room service, and maximizing booking conversions—all without additional staffing requirements.

Multilingual Capabilities

Support for multiple languages, providing inclusive guest experiences for international travelers.

Human-Like Voice Models

Advanced voice AI that sounds natural and engaging, trained on hospitality-specific data.

Seamless Integration

Works with your current reservation systems, loyalty programs, and operational software effortlessly.

Enterprise-Grade Security

Keeps guest data private and secure with advanced encryption protocols.

Customizable & Scalable

Tailored to your property's unique needs, with the flexibility to grow alongside your business.

Real-Time Analytics

Gain insights into call metrics, guest sentiments, and AI performance through an intuitive dashboard for data-driven decision-making.

Frequently AskedQuestions